Contact Us
We'd love to hear from you
General Inquiries
Questions about Prosody, feedback, partnerships, or press inquiries.
oduwairi@iktimal.coPrivacy & Data Requests
GDPR requests, data export, account deletion, or privacy concerns.
oduwairi@iktimal.coTechnical Support
Having trouble with the app? Bug reports, technical issues, or feature requests.
oduwairi@iktimal.coBilling & Subscriptions
Questions about your subscription, payments, refunds, or invoices.
oduwairi@iktimal.coCompany Information
Registered Address
Iktimal Ltd
17 King Edwards Road
2nd Floor College House
Ruislip, London, HA4 7AE
United Kingdom
Phone
Response Time
We aim to respond to all inquiries within 2-3 business days.
Frequently Asked Questions
How do I delete my account?
You can delete your account from your account settings. Go to Settings → Account → Delete Account. Your account will be scheduled for deletion with a 30-day grace period during which you can recover it.
How do I export my data?
You can export all your personal data from Settings → Account → Export Data. This will download a JSON file containing your profile, preferences, progress, and statistics.
How do I cancel my subscription?
You can cancel your subscription from Settings → Subscription → Cancel Subscription. You'll retain access to premium features until the end of your billing period.
How do I report a bug?
Please email us at oduwairi@iktimal.co with a description of the issue, your device/browser information, and steps to reproduce the bug.